Nick Silvia
I am a graduate of the Interactive Media and Game Design program at Worcester Polytechnic Institute (WPI) 2014 with aspirations of working in game art and design. Over the last 6 years I have worked in Helpdesk and Network Administration, giving me a handle on life in a busy and hectic work environment.
Below is an example of my past employment and the experiences from each.
Software Experience
Maya
Zbrush
XNormal
Photoshop
Engine Experience
Unity3D
UDK
Job Experience
Information Technology Intern
Veolia Energy North America
December 2010 – September 2013
Troubleshot and documented help desk issues in the Greater Boston Area. Tracked and managed assets and reports using the Dell KACE system. Installation of new hardware and software on severs, virtual and physical, and PCs.
Jr. Network Administrator
Signet Electronic Systems, Inc.
2009-2009
Technical documentation of installations and troubleshooting procedures. Network and server management. Installation and set-up of server hardware and software for security systems.
Jr. Network Administrator
Capital Fulfillment Group
2007-2008
Hardware and Network management across four locations on the South Shore of Massachusetts. Backup upkeep across multiple locations. Technical documentation of processes and troubleshooting procedures.